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Armed/Disruptive Individual

If you witness an armed individual on campus at any time or an individual who is acting in a hostile or belligerent manner, immediately call 210-999-7000 or the University Police Department at 210-999-7070.

Disruptive Individual Definition

  • An individual who makes threats of physical harm to you, others, or themselves.
  • An individual who has a weapon.
  • An individual who behaves in a bizarre manner or exhibits unstable behavior.
  • An individual who is intoxicated or under the influence of a controlled substance.

If confronted by the individual:

  • Contact the University Police Department (UPD) at 210-999-7000.
  • Give your name and location with a brief explanation of the situation to the operator.
  • Take note of the individual's age, personal appearance, vehicle, and any other information that would help identify them.

Action to take:

  • Stay calm.
  • Sit or stand up straight. Do not slouch.
  • Smile and make eye contact.
  • Speak clearly and distinctly in a confident, normal tone.
  • Do not touch your face. (This may be seen as a sign of aggression).
  • Do not touch the individual, sigh or glare at them, or invade their personal space.
  • Use their name, if known, and ask them to sit down.
  • Paraphrase what they say so that they know you are listening.
  • Offer assistance and explain how you can help, using "we" to include them in the solution process.
  • If possible, advise others of the potential problem.