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About Our Services

We offer five types of services to students, a commitment to accessibility, and the maximum confidentiality possible. All services are free.

Our services are confidential in accordance with the Ethical Principles of Psychologists and Code of Conduct as well as Texas legal statutes. Confidentiality differs for those who are age 18 and older (Informed Consent--Age 18+) as compared to those who are younger (Informed Consent--Younger than Age 18). 

Scope of Services

We aspire to provide services that can adequately meet clients' needs while maintaining our ability to accept new clients as they arrive each week, and do so ethically and competently. Although most students need services during one semester or less, some need services for more than a semester. For all clients we typically provide sessions every 2 to 3 weeks, with the frequency varying depending on student demand for services, which varies during the year. For students who desire weekly counseling or who need specialized treatment, we can provide referral options, often within a few miles of campus to a provider who accepts the student's insurance.

The services that we offer are as follows:

1. Consultation and Assessment

During fall and spring semester, when a student who has never been a client wants to meet with a counselor for the first time, the student can see a counselor during Initial Consultation Walk-In Hours any weekday afternoon between 1:00 and 4:00. The walk-in counselor sees students on a first-come, first-seen basis. Students are typically seen on a first-come first-seen basis; however, we will prioritize a student based on triage upon their arrival. (At other times of the year, the initial consultation is by appointment.) While in the waiting room, the student completes about 10 minutes of online ‘paperwork,’ which facilitates the counselor's understanding of the student and their need.

During the 20- to 30-minute initial consultation, the counselor has these goals:

  • Review confidentiality with the student.
  • If the student acknowledges thoughts of suicide, assess the degree of risk, and collaborate with the student to develop a safety plan if needed. 
  • Learn about the student’s reason(s) for seeking the consultation.
  • If the student seeks improvement in some area of their life, collaborate with the student to develop an action plan designed to facilitate prompt progress.  
  • Determine an appropriate option for subsequent counseling.

Sometimes the counselor and student agree that subsequent counseling will be on an as-needed basis by appointment. A scheduled follow-up appointment is often with the walk-in counselor, and sometimes it is with a colleague who has expertise related to the student's need.

View this video to see what happens when a student comes to Initial Consultation Walk-In Hours.

2. Counseling for Individuals

Subsequent to the initial consultation, common individual counseling options include, but are not limited to:

  • Exploration (e.g., of the student's evolving identity, values, life goals).
  • Support and/or guidance
    • During a developmental challenge (e.g., adjustment to college, coming out as LGBTQ).
    • During a situational challenge (e.g., coping with an interpersonal conflict, supporting a depressed friend).
    • Following a distressing or traumatic life event (e.g., a relationship break up, sexual assault).
  • Treatment for a psychological condition (e.g., depression, panic attacks).

3. Counseling for Couples, Roommates, and Friends

When two or more enrolled Trinity students experience unresolved conflict or wish to deepen their relationship, a counselor can work with them collectively.

4. Psychiatric Evaluation and Medication Management

Our psychiatrist will provide an evaluation and subsequent short-term psychiatric medication management at no charge for a student who is referred to her by one of our counselors. Due to the psychiatrist’s limited availability, referrals to her are limited to students who have never been treated with psychiatric medication. The psychiatrist does not evaluate or treat for ADHD. Contact us if you would like to receive our Psychiatry Referral Guide or ADHD Referral Guide by email.

5. Crisis Intervention

When the office is open, a student who is in crisis can contact the office and arrange to be seen that day. When the office is closed during fall and spring semesters, one of our counselors is on duty as the on-call counselor. An on-campus student in crisis can reach out to the on-call counselor by contacting the Trinity University Police Department (210-999-7000). The TUPD dispatcher will contact the on-call counselor who will respond to the student.

See the ‘If You Are a Student in Crisis’ webpage for additional information, including guidance for students who are off campus.