The Trinity University transcript contains a student's official permanent academic record, certified by the Registrar. Because it contains confidential information, the transcript can only be released upon written request from the student or upon request made by the student through a secure, password protected system such as TigerPaws or TranscriptsPlus. TRINITY UNIVERSITY has retained Credentials Inc. to accept transcript orders over the Internet. Please see instructions below. If you experience issues placing an order over the Internet, you can call Credentials Inc. at 847-716- 3005 to assist with placing your transcript request.
NORMAL TRANSCRIPT PREPARATION TIME
Transcripts will normally be mailed within 3-4 business days from our receipt of the request. However, in special cases (i.e., archived records, requests for additional information, etc.) additional processing time may be necessary. During peak times, such as registration and grading, processing may take longer.
EXPEDITED PROCESSING is available for online orders. Transcripts requested using our TranscriptsPlus service are processed within one business day; overnight delivery is available. Additional charges apply.
PLEASE NOTE: Transcripts will not be released for students with outstanding balances due to Trinity University or who are in default on student loans. We will notify you as soon as the Office of Student Financial Services informs us there is a hold on your account, but we cannot be responsible for any delay in processing your transcript request if there is a hold on your record due to outstanding financial obligations.[top of page]
You can check the status of your online order by following the instructions at this link: Order Status.
Official transcripts are provided to current Trinity students as a complimentary service at no charge for normal processing. Expedited processing and overnight delivery is also available -- additional charges apply. The maximum is 5 transcripts per order. If you request more than 5 transcripts within 30 days, there will be a $2.00 charge per transcript.
To Request a Transcript by Mail
Submit a signed letter with the required personal information noted above to:
Office of the Registrar
One Trinity Place
San Antonio, TX 78212-7200
Be sure to sign your letter. If you request overnight delivery, please call our office at (210) 999-7201 for details.
To Request a Transcript Online
Normal processing: Log onto TigerPAWS, click on "TigerPAWS for Students" and then on "Transcript Request". Log on when prompted (contact the ITS Helpdesk if you have problems logging on). Fill out all required information, then click submit.
Expedited processing: Log onto TranscriptsPlus (http://transcriptsplus.net/order), Trinity's online request provider, and follow step-by-step instructions. Overnight delivery is available. Additional charges apply.