Kaissi's research interests include diabetes in primary care clinics, strategic planning, retail clinics, quality of care & patient safety, and application of organizational theories to health care settings. He has published extensively on these topics in various administrative and clinical peer-reviewed journals. He also works with hospitals and health systems on strategic & business planning and marketing projects.
Healthcare strategic planning
Healthcare human resource management
American & French healthcare systems
Community service & Involvement
Volunteered at the International Children's Shelter in San Antonio
Mentored High School students interested in a career in healthcare administration
Served as strategic/business planning consultant for healthcare organizations in Texas, Minnesota and Canada
Participated in the first "Ideas Lab" planning retreat to design a new curriculum to Trinity University
Serves as a faculty mentor for new faculty members
Serves on the Malsbury/McKinley Awards Committee
Serves on the FDC Leave Committee
Participated in the "open-classroom" week initiative that is part of the Collaborative for Teaching and Learning week
Presented to the Collaborative for Teaching & Learning on "Use of games in the classroom"
Presented "Bread, Milk and Healthcare: How Retail Clinics are Changing Primary Care in America" at the Trinity University Research Dinner